Now I will tell you

Ok at this time do not go with Countryside Stove & Chimney at this point in time period in Western NY State. I had called them on 6/16/11 for an appointment that day here at the household and yes I bought a house at this point and all I got was the inspection here for the fire place period about 2 weeks before my surgery for my neck after my accident here. Now I have called at least 4 times and my Husband called 2 times here and the last time we all called we got the same thing do what ever and we do not care since we can not get the parts for your place Period and do what it is that you will here. With that said around here I did have an appointment on Tuesday 12/20/11 here to get the fire place fixed totally and the appointment got cancelled without explination here to me except the parts were not there period around here and it would be 2 days to a week before they got in. Ok fine I called yesterday here to see where I stood after the 5th call to the company here and got told that the parts were not ordered and tough shit sit back and wait untill we all call ya for it and when we have the parts unlike the last time I was told to go ahead and burn in it since it did not matter to the owner anyway in what the heck happened anyway here. Now having the paper work in front of me and I had talked to one of the owners about 2 weeks ago with him saying there is nothing wrong with your fire place and go ahead and burn in it here now I know he does not care what so ever in what happends. Even when I had warned him about getting in touch with the BBB and running the blog without a problem and there is 3 blogs here. The guy told me go for it and he did not give a rats ass in what I did in those words over the phone here to me. So now at this point I guess I will have to do in what I have to do here to keep everyone warm and to keep the vet bills down with the birds also. So now I am here to warn ya about companies that will not fallow threw here and go ahead and call here on them when you are not happy with the answers that you get out of them here and now.